MEET THE TEAM
ANDY PHILLIPS
GLOBAL MANAGING PARTNER
Andy has over 20 years’ experience working in the driver and fleet safety industry. Andy has an established track record for strategic planning, global project implementation, and the development of bespoke risk management solutions.
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Andy has successfully implemented targeted solutions across a wide range of industries including numerous blue-chip companies. These solutions are utilized in 37 countries, covering 5 continents. Andy’s consultative approach has ADT customers boasting consistent, significant, measurable and sustainable reductions in collisions whilst ensuring full legal and duty of care compliance.
These achievements have been recognized through various awards for both ADT and their customers by organizations such as Brake, Fleet News and a Visa Business Innovation award. Andy is the driving force behind ADT’s global growth, developing industry-leading systems and services by working with strategic partners to offer fully managed, all-encompassing and proven solutions.
JERRY CRONIN
DIRECTOR AMERICAS
Jerry has over 30 years’ experience in organizational leadership, and the design and implementation of human performance solutions across the commercial and government markets.
He developed and managed the commercial and civil government practice of a Fortune 150 training center of excellence, serving clients across a range of industries including oil & gas, healthcare, insurance, manufacturing, agriculture and civil government.
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As a global solutions director for another Fortune 150 he worked to provide solutions which integrated simulation in the land, sea, and air transportation sectors.
Jerry’s approach to providing value is to ensure that a holistic approach is taken to meet organization’s needs. Good solutions combine business processes aligned with organizational goals, supported by appropriate technologies and executed by skilled personnel. The ADT solution is an excellent example of how this is done.
Jerry is responsible for the strategy and implementation of ADT’s US-based operations.
CHARLIE TYRELL
HEAD OF GLOBAL PROJECTS & IMPLEMENTATION
Charlie is the Head of Global Projects & Implementation who delivers the Applied Driving Group’s projects internationally. Charlie also manages ADT’s implementation of new clients to ensure a smooth transition of service. Most recently, Charlie has successfully implemented the launch of 36,000 drivers in 36 corporate regions on 4 continents and in 9 languages.
Charlie specializes in ADT’s technical and development projects as well as large scale, multi-national implementations. Charlie is involved in all aspects of a project, from conception to execution and feedback which has given her an excellent reputation within the business.
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Drawing on her background in communications, Charlie excels in aligning teams to the task at hand and effectively mediating projects through any obstacles or challenges.
Charlie is involved in all aspects of development specification, design and execution. She works alongside both the Sales and Development teams to ensure each target is met, regardless of the task. With her dedication to perfection and unrivalled attention to detail, Charlie delivers exceptional projects, every time.
DAWN BATES
EXECUTIVE ADVISOR, DATA AND COMPLIANCE MANAGER
Dawn supports all activities across the organization, including tracking key performance indicators (KPIs); long-term business planning and organization; managing the mission of ADT and our goals; project management; and internal audits. Dawn has extensive experience in organizational transformation and dealing with issues businesses face in delivering faster solutions in performance management.
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Prior to joining ADT, Dawn gained extensive experience within a large global corporation for 30 years. This included roles in audit; consultancy; project management; supplier service; business controls; and fleet management.
Dawn has a passion for excellent customer service as well as ensuring the team strive to deliver a world-leading ADT Risk Management service.
LOUISE EADES
HEAD OF CLIENT PARTNERSHIPS (GLOBAL)
Louise has over 20 years’ experience implementing system and process changes, working across a wide range of industries including insurance, oil and gas and the Ministry of Defence. She has overseen the significant growth within the ADT customer support team, holding responsibility for staff training to ensure customer service levels continue to exceed expectations.
Louise has recently implemented system and process changes required to launch two FTSE 100 customers.
CONTACT
Applied Driving (Americas) LLC
259 Granby Street
Norfolk
VA 23510
United States
T: +1 267-239-8979
UK: +44 (0) 1489 663 788
Ireland: +353 124 695 58
Europe: +32 280 844 80
USA: +1 267 239 8979
Australia: +61 281 034 165
Malaysia: +60 330 992 319